Privacy Policy for Hospito - 360° Health App

Last Updated: May 14, 2026

Hospito - 360° Health App ("Hospito", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our mobile application, website, and related healthcare marketplace services.

By using Hospito services, you agree to the practices described in this Privacy Policy.

1. About Hospito

Hospito is a healthcare marketplace platform connecting users with doctors, diagnostic centers, pathology labs, imaging centers, and wellness providers.

Website: www.tristarmarketingconsultation.com

Email: support@hospito.org

Hospito is a technology platform and does not directly provide medical treatment or diagnosis.

2. Information We Collect

A. Personal Information

• Full name
• Mobile number
• Email address
• Gender
• Date of birth or age
• Address or location
• User profile data

B. Health & Appointment Information

• Appointment details
• Preferred doctors
• Diagnostic bookings
• Wellness preferences
• Medical files and reports

C. Account & Subscription Information

• Membership plan details
• Subscription dates
• Usage history
• Login details
• Payment status

D. Device & Technical Information

• Device type
• Operating system
• IP address
• Browser type
• Crash logs

E. Usage Information

• Pages visited
• Features used
• Time spent
• User behavior

F. Payment Information

Payments are securely processed via third-party gateways like Razorpay. We do not store card details or banking credentials.

3. How We Use Your Information

• Create and manage accounts
• Provide healthcare services
• Schedule appointments
• Process payments
• Customer support
• Notifications and updates
• Improve user experience
• Prevent fraud
• Legal compliance

4. Subscription Data

• Subscription validity
• Usage limits
• Appointment history
• Membership benefits

5. Sharing of Information

A. Healthcare Partners

• Doctors
• Hospitals
• Labs
• Wellness centers

B. Technology Providers

• Firebase
• Razorpay
• Cloud services

C. Legal Authorities

Shared when required by law.

We do not sell your data.

6. Data Security

• Encrypted transmission
• Secure servers
• Access control

No system is 100% secure.

7. User Uploaded Files

Users may upload prescriptions, reports, and documents. These are used only for healthcare services.

8. Notifications

• Appointment reminders
• Offers
• Updates

9. Cookies

Used for better user experience and session management.

10. Third-Party Services

• Firebase
• Razorpay

11. User Rights

• Access data
• Correct data
• Delete data
• Withdraw consent

12. Data Retention

We retain data only as long as required for legal and service purposes.

13. Children’s Privacy

Only for users above 18 years.

14. International Users

Data may be processed in India or other countries.

15. GDPR & CCPA

We comply with applicable data protection laws.

16. Medical Disclaimer

• No guarantee of medical outcomes
• Not responsible for treatment quality
• Not a substitute for doctors

17. Policy Updates

We may update this policy periodically.

18. Contact

Email: support@hospito.org

Website: Visit Website

19. Consent

By using Hospito, you agree to this Privacy Policy.